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The Client

Scobie McIntosh is a family business with a proud tradition of providing specialist support to the foodservice industry since 1885. With over 120 years of experience they deliver first class technical solutions.

Scobie McIntosh supports customers through the whole lifecycle of equipment - this starts with dedicated customer consultancy before sales and personal project management, continued with equipment supply and installation, and ends with comprehensive maintenance solution.

Today, Scobie McIntosh takes care of over 85,000 machines nationwide, providing maintenance and repair as well as retrofit solutions for the whole lifecycle of an equipment. Our service team responds to over 75,000 service calls every year across the UK.

The Project

FJB Digital worked with Scobie McIntosh to define a Digital Roadmap with a customised e-Commerce platform for customer on-boarding and potential CRM integration.

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